Energy & Utilities

Sunbeam Solar — Field-sales mobile app + Zoho CRM

Sunbeam Solar field technician

Overview:

Sunbeam Solar's field reps were closing fewer deals than they should because their iPad app crashed at customer sites and couldn't generate quotes without cell coverage. The brief: rebuild the app on React Native with offline-first architecture and live Zoho CRM sync.

Approach:

Helios designed an offline-first React Native app with SQLite local cache, conflict resolution on sync, and full PDF quote generation on-device. Background sync to Zoho CRM via Zoho Flow webhook. iPad-first UI with photo capture for roof measurements and DocuSign for in-home signatures.

Engagement details:

  • Duration: 9 weeks build + 3-week pilot + rolling rollout

  • Stack: React Native, SQLite, Zoho CRM + Flow, DocuSign, Stripe

  • Team size: 4 (1 architect, 2 mobile devs, 1 integration eng)

  • Devices: 220 iPads across 4 US regions

Outcome:

Quote-to-close rate jumped 51% in first 60 days. Zero in-home failures since launch. Reps now generate, e-sign, and submit deals in a single home visit — no follow-up calls needed.

220

Field reps live on the app

+51%

Quote-to-close rate

100%

Offline-capable, even on roof