AI & Automation

LLM apps, RAG pipelines, document automation, and AI agents integrated into your existing stack.

Service overview

AI & Automation

We build production AI: RAG-backed knowledge assistants, document extraction pipelines, agentic workflows, and LLM-powered features inside your existing app. Anthropic Claude, OpenAI GPT, and open-weight models — whichever fits the eval and budget.

Real shipping, not demos. Every engagement includes evals, observability, prompt versioning, and a clear human-in-the-loop story. We've shipped AI features into Zoho CRM, Webflow sites, custom SaaS, and customer support workflows.

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Production RAG + agentic workflows

Multi-step agents with retrieval, tool use, and human approval gates.

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Production RAG + agentic workflows

Multi-step agents with retrieval, tool use, and human approval gates.

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Document automation at scale

Invoice/contract extraction, KYC docs, support tickets — accuracy benchmarked weekly.

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Document automation at scale

Invoice/contract extraction, KYC docs, support tickets — accuracy benchmarked weekly.

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Evals + observability built in

LangSmith, Braintrust, or custom eval harness from sprint one.

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Evals + observability built in

LangSmith, Braintrust, or custom eval harness from sprint one.

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Zoho + Salesforce native

Drop AI into CRM workflows: summaries, next-best-action, deal scoring.

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Zoho + Salesforce native

Drop AI into CRM workflows: summaries, next-best-action, deal scoring.

What's included

What’s included

Category

Details

What we ship

  • RAG knowledge bases on Pinecone / pgvector

  • Agents using Anthropic Claude + tools

  • Document extraction (PDFs, emails, forms)

  • Voice + chat assistants

  • Embedded AI in CRM workflows

Stack we use

  • Claude 4.x, GPT-4o/5, open-weight models

  • LangChain, LlamaIndex, custom orchestrators

  • Pinecone, pgvector, Weaviate

  • LangSmith, Braintrust for evals

  • Vercel AI SDK, Anthropic SDK

Typical engagement

  • Week 1-2: Use-case scoping + eval design

  • Week 3-6: Prototype + golden-set eval

  • Week 7-10: Production hardening + observability

  • Week 11-12: Launch + monitoring dashboards

  • Ongoing: Drift detection + tuning

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Simple & Transparent

Our proven workflow

Step 1

Discovery & scoping

Step 2

Build & implementation

Step 3

QA, launch & support

Common questions

Frequently asked questions

Which models do you use?

We start with Claude or GPT for prototyping, then evaluate open-weight alternatives (Llama, Mistral) if cost or latency matters at production scale.

How do you handle accuracy?

Can AI features run on our infra?

What about hallucinations?

How quickly can we see results?

Which models do you use?

We start with Claude or GPT for prototyping, then evaluate open-weight alternatives (Llama, Mistral) if cost or latency matters at production scale.

How do you handle accuracy?

Can AI features run on our infra?

What about hallucinations?

How quickly can we see results?

Get in touch

Start your Zoho transformation

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